🛡️ Safe and Responsible Gaming

Responsible Gaming —
Your safety is our priority

03bet believes that gaming should be an enjoyable experience. Our protection tools help you stay within your limits and play safely.

Safe Gaming
Our Philosophy

Gaming — Entertainment, not a source of income

At 03bet, we believe online gaming should be a fun and exciting form of entertainment. However, when gaming goes out of control, it can have a negative impact on a person's life, family, and financial situation. That is why responsible gaming is at the core of our platform.

Our responsible gaming program enables you to set limits, manage your time, and get support when needed. We want every player to stay happy and well — and 03bet is always here for you.

Remember: there is always a chance of losing in gaming. Never place more bets hoping to recover money you have already lost. Play within a set budget and treat every session as entertainment.

For those aged 21 and above only

Creating an account and playing at 03bet is strictly reserved for those aged 21 and above. Keeping minors away from gaming is part of our social responsibility. If there are children or teenagers in your home, please keep your account locked with a secure password and enable parental controls on your devices.

Protection Tools

A shield of safety for you

03bet has several built-in tools to help you enjoy gaming responsibly.

Deposit Limit

Set a limit on how much you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. A mandatory waiting period applies when increasing a limit.

Time Limits and Reminders

Set a time limit for each session. When the set time is up, you will automatically receive an alert. Staying aware of how much time you spend is the first step toward responsible gaming.

Temporary Break (Time-Out)

If you want to take a short break, you can temporarily suspend your account for 24 hours, 7 days, or 30 days. During this time you will be unable to play or make deposits, but your account will not be deleted.

Self-Exclusion

If you feel gaming has become a serious problem, choose a long-term self-exclusion. Your account can be deactivated for 6 months up to 5 years. A cooling-off period must pass before reactivation.

Activity History

You can view a complete record of your gaming history, deposits, and withdrawals at any time. Stay aware of your spending patterns — this is an important part of responsible gaming.

24/7 Support Team

Our Bengali-speaking support team is available seven days a week, twenty-four hours a day. If you have any concerns about gaming, talk to us via live chat — you will receive help without judgment.

Healthy Gaming Habits

Responsible Gaming Tips

  • Set a budget before you play and never deposit beyond that budget.
  • Treat gaming like any other entertainment — a fixed cost, like a cinema ticket.
  • Never play when you are tired, stressed, or under the influence of alcohol.
  • Do not try to "recover" lost money by chasing your losses with more bets.
  • Take regular breaks — rest for at least a few minutes every hour.
  • Do not let gaming take priority over family, friends, or work.
  • Only play with money you can afford to lose — never bet with borrowed money.
  • Stay within your limits even after a win — winning does not guarantee freedom from gaming habits.
Warning Signs

When to seek help?

Sometimes gaming can become a problem. If you notice any of the signs below, seek support right away:

Warning Signs

  • Constantly thinking about gaming or feeling restless
  • Spending beyond your budget or gaming with borrowed money
  • Hiding your gaming from family or friends
  • Trying to "make up" for losses by placing even larger bets
  • Multiple failed attempts to stop gaming
  • Gaming affecting work, studies, or relationships
  • Experiencing emotional distress, depression, or anxiety

If you notice any of these signs, contact our support team or use self-exclusion or time-out.

Simple Steps

How to activate protection tools

1

Log in to your account

Access your 03bet account and go to the "Account Settings" section from the top menu.

2

Open the "Responsible Gaming" tab

Find the "Responsible Gaming" section within Account Settings. All protection tools are available here in one place.

3

Set your preferred limits

Choose the limit you need — deposit limit, time limit, or loss limit — and enter the amount or duration.

4

Confirm — takes effect immediately

After setting the limit, click the confirmation button. Reducing or removing a limit takes effect immediately. A mandatory waiting period applies when increasing a limit.

5

Contact us directly if you need support

If you have any difficulty changing your settings yourself or need further assistance, contact our 24/7 live chat support.

Transaction Information

Deposit and Withdrawal Limits

Our defined minimum transaction limits make responsible gaming easier. Below is a brief overview of 03bet's financial policy:

Category Details Timeframe
Minimum Deposit ৳200 (per method) Instant
Minimum Withdrawal ৳1,000 30 minutes to 3 hours
Payment Methods bKash, Nagad, Rocket, Upay —
Welcome Bonus 100% up to ৳15,000 on first deposit 20x wagering requirement

* If responsible gaming limits are active, the limits above may be lower than those limits.

Support

Get in touch with us

We are here when you need us

If gaming has become a problem for you, contact our team to get support for yourself or a loved one. Our team of specialists will help without judgment and with complete confidentiality.

Live Chat Support — 24 hours, 7 days, in Bengali
Self-exclusion requests can be submitted via live chat — processed immediately
All communications are completely confidential and secured with SSL encryption
FAQ

Responsible Gaming FAQ

Log in to your account and go to "Account Settings" → "Responsible Gaming" section. There you will find the option to set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. For further assistance, contact us via live chat.

A time-out is a short break — from 24 hours up to 30 days. During this period you cannot play, but your account remains open. Self-exclusion is a long-term option — from 6 months up to 5 years. Even after the exclusion period ends, a cooling-off period must pass before the account can be reactivated.

Reducing or removing a limit takes effect immediately. However, increasing a limit is subject to a mandatory waiting period — this is to protect you from making decisions in the heat of the moment.

No. 03bet is strictly for those aged 21 and above. Age is verified at the time of account creation. If you suspect a minor is using an account, contact us immediately.

Start by having an open, empathetic conversation with them. Encourage them to use 03bet's responsible gaming tools. If needed, help them reach out to our support team — we provide guidance with complete confidentiality.

Your account balance remains safe during self-exclusion. You will be given the opportunity to withdraw your available balance before the exclusion begins. Contact our live chat for more details.

Play safely, enjoy yourself

Responsible gaming at 03bet is our core commitment. Enjoy your favorite games — within your limits, safely.